Bed and Body is committed to protecting your privacy. Your personal information is used solely for our own purposes in ensuring we can provide you with a positive and succinct shopping experience. We will never share any personal/ private information provided by you, through http://www.bedandbody.com.au and we take all reasonable precautions to ensure the information you provide to us is treated responsibly, ethically and securely.
Bed and Body are committed to being as transparent as possible about how we collect, manage and use your personal information. This will allow you to make informed decisions when shopping with us.
COLLECTING PERSONAL INFORMATION
Collection of your personal information can occur through various interactions:
- When you access and use our website;
- When you place an order with Bed and Body;
- When you register an online account with Bed and Body;
- When you contact us to make an enquiry or request for our products, including via email, phone or in person;
- When you participate in our promotions, competitions or special event
PERSONAL INFORMATION COLLECTED
Bed and Body collects data relating to your personal information ( including but not limited to your Name, Address, Email, IP address ) in order to provide you with a complete customer experience, this includes:
- Bed and Body may also collect personal information about you from third parties such as retail brands and suppliers whose goods and services are provided within our online boutique. This may include other vendors who serve you on Bed and Body’s behalf.
- For the processing and completion of orders made with Bed and Body;
- To provide customers with the products and services requested
- For optimal website functionality and personalisation
- Providing Bed and Body with the tools required for marketing and brand development;
- In order to communicate with customers;
- To comply with laws or directions given by regulators and other authority figures. Bed and Body is based in New South Wales, Australia and is subject to local laws.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
If at any point, you do not want to receive promotional material from Bed and Body you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com
QUESTIONS AND PRIVACY BREACH